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Customer Service

How to Order

Placing an online order in https://www.nescoparts.com/ is as easy as 1,2,3. Just follow these simple steps below and you're good to go.

1. At the top of the website, you will see a search bar designed to look up for your desired product. Just enter the manufacturer's name (brand name) in the search box along with the OEM part number.
2. Click the SEARCH button and the price and the product details will appear instantly.
3. Add your desired products to the shopping cart by clicking the "Add To Cart" button. Please note that you can adjust the quantity and add as much products as you need in the cart.
4. Review the products you added to cart in the "My Cart" page.
5. Once you finished adding products to your cart, click on the "Proceed To Checkout" button.
6. On checking out, complete your billing and delivery details. You also have to choose the courier services you prefer to deliver your products to your desired destination. Once everything is filled out, click the "Pay Now" button.
7. Lastly, pay hassle free with our secured payment options. You can choose from PayPal or Credit/Debit Card.
8. Fill out the required information and click the PayPal's "Pay Now" button.
9. Once order is processed, we will send you an email confirmation about your order and one of our customer specialist will call you to update you about your order.

Payment Options

Here at Nesco, we support online payments for our customers' hassle fee online shopping of spare parts.

PayPal

PayPal allows you to make payments using a variety of methods including: PayPal Cash or PayPal Cash Plus account balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance. You can select different preferred payment methods for online transactions and in-store transactions. If you choose an in-store preferred payment method and do not have any money in your PayPal Cash or PayPal Cash Plus account balance, your preferred payment method will be used for your entire purchase.

Credit/Debit Card
You can pay with your Visa and MasterCard credit cards. This payment method is powered by PayPal that is why we are very confident that your payment processing is hassle-free and secured.

Bank Transfer
We also accept bank transfer payments, please email us at [email protected] for more details.

Company Credit
Here at NESCO, we value our loyal customers. We offer our loyal customers a company credit with the benefit of paying the products 30 days after invoice. To see if your company qualifies, email us at [email protected]

Shipping Fees

Shipping costs overview for domestic parcel shipping

up to 1 kg DHL 4.90 €
1 - 3 kg DHL € 5.50
3 - 5 kg DHL 5.90 €
5 - 9.9 kg DHL € 6.90
10 - 14.9 kg DHL € 8.90
15 - 19.9 kg DHL 9.90 €
20 - 24.9 kg DHL € 14.90
25 - 29.9 kg DHL € 16.90
30 - 31.5 kg DHL € 18.90
Shipping costs overview for parcel shipping to neighboring countries *

up to 5 kg DHL 12.90 €
5 - 9.9 kg DHL € 14.90
10 - 14.9 kg DHL 19.90 €
15 - 19.9 kg DHL € 22.90
20 - 24.9 kg DHL € 24.90
25 - 29.9 kg DHL € 26.90
30 - 31.5 kg DHL € 28.90
Shipping costs overview for parcel shipping in the rest of the EU + others **

up to 5 kg DHL 17.90 €
5 - 9.9 kg DHL 19.90 €
10 - 14.9 kg DHL € 21.90
15 - 19.9 kg DHL € 23.90
20 - 24.9 kg DHL € 25.90
25 - 29.9 kg DHL € 27.90
30 - 31.5 kg DHL € 29.90

All prices plus the applicable statutory VAT.
* The countries of Belgium, Denmark, France, Liechtenstein, Luxembourg, Monaco, the Netherlands, Austria, Poland, Switzerland (without customs clearance) and the Czech Republic fall under bordering countries
** The remaining EU + others include Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Hungary, as well as San Marino, Norway and the United States kingdom

For other shipping options or inquiries, please contact our Customer Service Hotline.

Delivery

The delivery of goods depends on the courier services that our customers choose.

Please contact our Customer Service Hotline for more information about delivery timeline

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